What Is Outsourcing
Outsourcing can be referred to as a business practice where job functions and services are given to an external agency or third party. In the Information technology segment, a particular outsourcing initiative in connection with a technology provider could include various operations beginning with the entirety of the information technology applications that are discrete to those that can be easily defined. These include network services, disaster recovery, software development, network services, and quality analysis testing.
A company may choose to outsource the services either within its own outsourcing country (on-shore) or to a neighboring nation or at least to one that falls within the same time zone (near-shore) or to a country that is quite far away (off-shore). It has been found that the near-shore and off-shore model of IT outsourcing leads to a lot of cost-saving.
IT Outsourcing Software Development Statistics
Since early 2020, it was evident that the outsourcing industry will drastically transform in the coming days. The major stress would be on the network values that exist with the best IT outsourcing companies.
Based on the previous trends, IT outsourcing services are all set to be the new norm as more and more businesses are opting to help each other and share the stakes involved. Overall, the IT segment will benefit a lot.
It is expected that small and medium businesses and start-ups across the world will outsource many of their business operations to third-party entities. Most of these will not be going for backsourcing. Rather, the preference will be on outsourcing, keeping in mind the future requirements.
These days, there is a new form of outsourcing practice, known as outcome based outsourcing. Modern companies are more in favour of the integration of services rather than going for service providers. As a result, nations dominating the outsourcing segment are now facing a challenge from countries like Romania, Poland, Belarus, and a few more. The execution of modern digital approaches will be created by the IT outsourcing companies so that it becomes possible for them to integrate multiple strategies across various digital platforms.
According to a global industry analyst report, the future is quite bright for the outsourcing segment. It is being predicted that the outsourcing market will reach the USD 220 billion mark soon. Due to the lockdown, business automation and business transformation have happened at a high-speed rate. According to analysts, it would become the usual strategy across all industries within no time.
Outsourcing, particularly information technology outsourcing, has undergone a tremendous change. To ride along the waves and cross over to the other side, there is no other way left for any enterprises around the world to change gears as per the latest outsourcing practices and approach.
Among the other trends in outsourcing that have emerged is the emphasis on the development of the relationship network. Most of the IT companies have been gradually shifting towards digital transformation along with the outsourcing industry. Most software outsourcing companies are in favor of the multi-vendor approach, particularly the IT segment.
As per statistics, more than 40 percent of the Forbes G 2000 top global businesses had outsourced IT maintenance to single companies back in 2008. Out of those, around 15 percent were continuing with single vendors in 2018. Almost 35 percent of the enterprises rate themselves as above average in terms of multi-vendor outsourcing.
What Are Future Trends In Outsourcing
The global IT Outsourcing market has been estimated at over USD 390 by 2024. Till date, the growth over the last year has been close to 4 per cent. The expected time by which the impact on the market will be normalized is the third quarter of 2021 if things go well, else it would be the first quarter of 2022 in the worst scenario.
The majority of the businesses across various sectors are gearing up the digital transformation process. The major segments are telecommunications, health care, and financial services. The business in these segments is in the top outsourcing trends’ footsteps and is expected to be the most likely users looking for outsourcing services.
It is worth mentioning that cloud technology is gradually rising. Businesses are in favor of outsourcing maintenance, security, compliance, migration, and regular troubleshoot activities related to the cloud. The cloud-based infra-structure is expected to grow from USD 44 billion in 2019 to USD 81 billion by 2022.
The crisis due to the global pandemic has affected IT outsourcing trends to a great extent. The impact on investments in technology and business decisions has been a major one. The various types of companies of different strengths are looking to intensify the use of IT outsourcing. Many of the businesses that had never outsourced have made up their mind to go to it in 2021. The majority happen to be companies having a strength of 1000 to 10,000 employees. As compared to the previous financial crisis in 2008, very few companies may stop outsourcing initiatives. Even in 2008, less than 10 percent of the businesses had decided to end the outsourcing agreement with their respective outsourcing partners.
Beyond any doubt, the year 2020 has clearly shown that the current environment is highly volatile. There can be change at any time without warning. However, the situation has given an important lesson. It has sent a clear message to all businesses to be prepared at all times. Therefore, the future focus will be on novel ways of contracting and long term co-operation among outsourcing companies and service providers.
Most Frequently Outsourced IT Functions in 2021
Every year almost 3,00,00,0 jobs are outsourced outside the United States. More than 90 percent of the organizations across the world have shifted to the cloud platform for improving the quality of outsourcing. Such a move will enable all kinds of companies to become more responsive and self-sufficient. At the same time, it will allow them to expand rapidly into both existing and new markets.
Statistics reveal that more than 30 percent of all the businesses across all sectors are willing to increase the operation cost against cloud facility access. It indicates that for most businesses, the priority is not only to lower expenses. Rather the focus is to enhance innovation and become more competitive.
Security of data happens to be among the top concerns for best IT outsourcing companies, especially those contemplating the cloud facility. For quite some time, the cloud facility has disrupted the outsourcing world. Apart from data security, compliance with the law of the land has also been a concern. There is yet another concern apart from these two. It is regarding the reliability of the cloud platform. Almost a third of the organizations that use cloud-based services fear the loss of information. Despite this, almost 5,50,000 Californians have lost a lot of jobs to China since 2001.
As per statistics, the IT function that has been outsourced the most since 2017 happens to be software application development. Next is software application maintenance. These two are followed by data centers and IT infrastructure that has been outsourced the most.
The concept of outsourcing has been around for almost three decades now. It has become a vital part of business management. Due to the recent pandemic, business organizations have been forced to revisit the business approach, the style of entertainment, including social mores. The scourge led to the seasoning of all the top trends in the world economy. One such trend has been the shift for outsourcing and remote working. Although outsourcing was started not so long ago, its importance grew dramatically in 2020 to the extent that it became vital for several businesses’ sustainability. Outsourcing trends are incredibly viable in the IT domain. The concept has developed from merely a nascent novelty to something essential for survival.